State Farm® Insurance Agent Joe Roberts
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Abi Mercado
October 7, 2024
5
out of
5
rating by Abi Mercado
"Awesome, honest, helpful overall great people"
We responded:
"Abi, thank you so much for your review. It means a lot to us that you took the time to leave us one! We try our best to make everyone's experience in Nashua and the surrounding areas the best it can be. Joe Roberts Agency - State Farm is your one stop shop. "
Karen Cunningham
September 23, 2024
5
out of
5
rating by Karen Cunningham
"Excellent customer service with Joe and Melyssa at the helm. Courteous, professional, accommodating, and great to work with. All our questions were answered and we got great coverage at an awesome price. Will be sticking with them for the long run."
We responded:
"Karen, thank you very much for this raving review. We stive to provide a remarkable experience to everyone who works with our office. We service all of Nashua, the surrounding areas and the entire state of NH for all insurance needs! "
kathy danielkebir
September 6, 2024
5
out of
5
rating by kathy danielkebir
"this is a good company to do business with"
We responded:
"Kathy, thank you for leaving us a review! We truly care above and beyond the call of duty. The recognition is appreciated. - Joe Roberts Agency - State Farm in Nashua, NH "
Ryan Hansen
September 6, 2024
5
out of
5
rating by Ryan Hansen
"The office team is amazing and always super helpful. Would highly recommend"
We responded:
"Ryan, we appreciate your review of the office. We do try out best to provide remarkable service to all of our customers. Thank you for being a loyal customer with Joe Roberts Agency - State Farm. "
Jeremy White
August 8, 2024
5
out of
5
rating by Jeremy White
"Always pleasant to deal with. Never had a problem"
We responded:
"Jeremy, thank you for leaving your 5-star review of the office. We do our best to be here for when you need us and provide the best service possible on each interaction. We appreciate you recognizing us for that. We are here for all your insurance needs. - Joe Roberts State Farm Agency "
Ben Kobbs
July 18, 2024
5
out of
5
rating by Ben Kobbs
"Melysa is always helped us promptly and professionally. I enjoy dealing with her every time i call in. I would give her 10 stars if the program allowed me to."
We responded:
"Ben, thank so much for your review! Melysa has been with us for a while and is a shining star in our office. We appreciate that you took the time to let everyone know how amazing her and the team are. Give us a call anytime 603-888-7000"
Kristy Lundstrom
June 27, 2024
5
out of
5
rating by Kristy Lundstrom
"Joe and Melysa Robert’s have top notch customer service! So grateful for their expertise in insurance and providing us with all the information we needed regarding our policies! Great service, great prices!"
We responded:
"Kristy, it was great working with you! Thank you for leaving us a 5-star review and thank you for your business. Joe Roberts Agency - State Farm in Nashua is here for all your insurance needs. "
Caren Vitagliano
June 19, 2024
5
out of
5
rating by Caren Vitagliano
"Joe took time to answer lots of questions when I called. Very understanding and professional! Great personal service with immediate requested information sent. Would definitely recommend Joe Roberts and Staff."
We responded:
"Caren, thank you for being a valued customer. Thank you for taking the time to let everyone know about your experience with us. Joe Roberts Agency is dedicated to providing the best service possible while providing world class products for all of NH and ME! "
G Wells
May 31, 2024
5
out of
5
rating by G Wells
"Always responsive and provides excellent advice"
We responded:
"George, thank you for your continued support and business. We are glad our service deserved you 5-star review. If you need anything related to insurance never hesitate to reach out to Joe Roberts Agency - State Farm in Nashua!"
Cathy Donaher
May 1, 2024
5
out of
5
rating by Cathy Donaher
"Joe and his team are the best! They made sure I had the coverage I needed and anytime I call they are always available and extremely helpful. I recently needed a new windshield and they had someone out to my location the same day! I highly recommend Joe and his team!"
We responded:
"Cathy, we so appreciate you taking the time to review our office. We truly care and try our best to provide remarkable service to all of our customers. Joe Roberts Agency - State Farm in Nashua is here for you when you need us. "
Megan Pardoe
March 25, 2024
1
out of
5
rating by Megan Pardoe
"Bad dude."
We responded:
"Megan, I appreciate it. I like to think I'm a good dude, but I know I'm an incredibly professional insurance agent. As your life changes, I will be here to help with all of your insurance related needs."
Daniel Allen
March 25, 2024
5
out of
5
rating by Daniel Allen
"Products offered @fair market price , they are local and available. Always fun and professional."
We responded:
"Dan, we always remember our customers! Thanks for leaving this review, we try our best to be knowledgeable and available. We appreciate your business. Thank you - Joe Roberts Agency - State Farm Insurance. "
Arshad Sheikh
March 19, 2024
5
out of
5
rating by Arshad Sheikh
"Very good"
We responded:
"Sheikh, thank you for your review. We try our best on every experience, for all of our customers. We appreciate you recognizing us for this. Joe Roberts Agency in Nashua is your one stop shop! "
Shawn Goding
March 15, 2024
5
out of
5
rating by Shawn Goding
"A great experience so far and it's nice to have a local office to stop into if needed. Melysa and Joe are awesome!"
We responded:
"Shawn, we're glad to hear that you've been enjoying working with all of us here. We had a blast working with you and Pam the other day. Let us know if you need anything, we are your go to for all your insurance needs. Joe Roberts Agency located in Southern Nashua aims to be the #1 insurance agency in the state! "
JOANNE MARTIN
March 11, 2024
5
out of
5
rating by JOANNE MARTIN
"Very friendly and helpful. I get calls periodically asking if everything is OK and updates for safety information via app. .I love the discounts for safe drivers. Keeps me in check."
We responded:
"Joanne, thanks for leaving us your review. We try our best to provide the best service possible to all of our customers. We appreciate your testimonial. Joe Roberts Agency in Nashua, NH is your one stop shop! "
Charles Newman
March 11, 2024
5
out of
5
rating by Charles Newman
"I get great service with this agency"
We responded:
"Chuck, we appreciate this! Your review certainly means a lot. We are glad we were able to help you with your insurance needs and save you money!"
Beyond Auto detailing
March 7, 2024
5
out of
5
rating by Beyond Auto detailing
"Great and fast response!!! Joe has an excellent team with him."
We responded:
"Olivie, thank you for taking the time to review us. We appreciate your business and are glad that we continue to provide that 5-star level of service. Joe Roberts Agency in Nashua, NH is here for you, like a good neighbor. "
Yee-ching Chao
February 21, 2024
5
out of
5
rating by Yee-ching Chao
"Always there, just a phone call away, no call center. Very efficient and knowledgeable. Very pleasant and personable."
We responded:
"Yee-Ching, we are always here for you, and all of our good neighbors! I’m glad you experienced our amazing team and recognized their hard work! Joe Roberts Agency - State Farm in Nashua, NH is here for you. "
Edwan Batista
February 20, 2024
5
out of
5
rating by Edwan Batista
"Melisa Roberts was an amazing agent to work with. She put 200% into making me her priority as she guided me and provided everything I needed for my policy. I’ll recommend their branch any day!"
We responded:
"Edwan, we certainly appreciate your review. I’m glad that Melysa won you over, we are looking forward to working with you and protecting your family! If you are looking for a one stop shop, Joe Roberts Agency - State Farm in Southern New Hampshire is the answer. "
Thomas Deangeli
February 12, 2024
5
out of
5
rating by Thomas Deangeli
"Great and attentive service"
We responded:
"Tom, we appreciate you taking the time to leave us a review. We do our best to listen and understand our customer's needs. That is what sets us apart and we thank you again, for recognizing us for our hard work. Always keep us in mind for all your insurance needs. Joe Roberts - State Farm Insurance. "
serina perdomo
February 8, 2024
5
out of
5
rating by serina perdomo
"Absolutely loved working with Chris! He was amazing and got me such a better price!"
We responded:
"Serina, thank you for leaving us a review! Chris is definitely a great asset to our team and I'm glad to hear that your experience warranted 5-stars! At the Joe Roberts Agency, we do things a little differently and you will never be treated like a number. "
Hassan shafique
February 2, 2024
5
out of
5
rating by Hassan shafique
"She is so helpful .. i always recommend her"
We responded:
"Hassan, thank you so much for taking the time to leave a review for us. Melysa is a rockstar, and we are lucky to have her here with us. We are always here for you, and we can help with all of your insurance needs. You are a valued customer of the Joe Roberts Agency - State Farm in Nashua, NH "
Joseph Surprenant
January 13, 2024
5
out of
5
rating by Joseph Surprenant
"They always answer the phone and answer all my Questions. Very helpful"
We responded:
"Joe, we are happy to see we are providing 5-star level service for you. Thank you for taking the time to leave us a review. Your business is always appreciated, and we are happy to take your call any time! Joe Roberts Agency in Nashua, NH has insurance to meet all of your needs. "
Natalie Lindner
December 5, 2023
5
out of
5
rating by Natalie Lindner
"Chris and Melysa were absolutely amazing at getting my insurance plan all set up. I was able to get an amazing rate and cohesive customer service, even though it was the end of the day. I truly appreciate everything the staff has done to help me out."
We responded:
"Natalie, thank you very much for your review! Chris and Melysa work diligently to ensure the best experience possible. They truly embody our vision of being the leading insurance provider in Nashua and all of NH. Thank you for your business. "
Alex Herreid
November 16, 2023
4
out of
5
rating by Alex Herreid
"Updated 2023-11-16 to reflect appreciation of the additional work the staff did to try to get back to the original rate. With a slight deductible change it's now back (slightly cheaper even) that originally quoted. Leaving full info below as it may be of interest to others: I was very optimistic when I reached out to this local agent after the high quality of their previous reviews, but was let down by my experience and want to be honest for others to consider it in their shopping. I reached agreement for a price for a year of coverage for home after switching from another company who was planning on raising rates 10%. After the agreement I was informed that I was "randomly selected" for photos and someone to walk around the property. They showed up unannounced early one morning and then 21 days later I got charged an additional $113 per year, directly from the escrow account with no heads up, no explanation and no follow up. I had to notice it and follow up myself. The additional fees wipes out the entire point of changing companies. I feel mislead and held ransom since I'm many weeks into the process. I even asked my agent if all was well after I saw the personal walking on property and was not given a heads up that they had found unsatisfactory results of their survey while I was still within the time where I could have backed out (before the previous policy expired). I was never asked to submit any details about the property, so the results of the survey would not have been in direct response to correcting any information I submitted. The staff seemed friendly and apologetic, but at the end of the day that doesn't change the experience."
We responded:
"Alex, thank you for leaving us this review. We do understand how you feel, and this is not a typical experience we want for any of our customers. I'm hopeful that you found some peace in the immediate resolution we set up with you via phone today. After speaking with us, we sprang into action as we would for any customer, and we were actually able to lower your bill for the home even further than what we had originally discussed, well below what you were paying before! I will apologize for your experience on behalf of the home inspection company as they are and third-party affiliate and not State Farm themselves. We are always here for you and here to help. I do thank you for bringing this to our attention, and I'm glad we were able to resolve this so quickly. Have a Happy Thanksgiving - Joe Roberts Agency - State Farm"