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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Kat Kahn

September 8, 2023

5  out of  5 rating by Kat Kahn
"Responsive and friendly service, great rates."

Amanda Reep

August 25, 2023

5  out of  5 rating by Amanda Reep
"Joe and his team (mainly Melysa!) are amazing at making sure I am well taken care of, even if it is not dealing directly with them. I had to replace both my husband’s and my windshields within 2 weeks of each other. When I had issues with the glass company doing my husbands glass, I let her know about it when I made my claim for my own. She made sure that I knew that if I didn’t like who I was with I could call and change with her with no problems. Lo and behold, she was correct! When it came to my windshield and I had issues with the (same) company, one phone call was all it took to make sure I was well taken care of. She (and the rest of the team) have been a huge help and blessing for me and my husband for everything over the years that we have had them for our insurance. They treat us like a family member and are more than willing to go above and beyond the call of duty. I Highly recommend the whole Joe Roberts team (but Melysa is the best!) The team is amazing and definitely worth going to for all of your insurance needs."

Donna Hanscom

August 1, 2023

5  out of  5 rating by Donna Hanscom
"Melissa has a way of calming me down. I have been with Joe Roberts for 5 years. He is very compassionate. I was in an accident in my parking lot and hit a tree. My sneakers were wet and slid from the bracks to the gas. I was coming in the parking lot 5 miles an hour. I didn't get hurt. Donna Hanscom. 7-12-23"

Lindsey Ellis

July 17, 2023

5  out of  5 rating by Lindsey Ellis
"Chris is awesome! He gives great advice and is very informative. Thank you for always be there for us Chris!"

Brooke Blendowski

June 25, 2023

5  out of  5 rating by Brooke Blendowski
"Everyone was so nice and made switching insurance easy and fun!"

Esmeralda Jerez

June 21, 2023

5  out of  5 rating by Esmeralda Jerez
"Customer service is top notch!"

Clark Rumsey

May 31, 2023

5  out of  5 rating by Clark Rumsey
"Everything going well so far."

Karen Joyce

May 18, 2023

5  out of  5 rating by Karen Joyce
"Melysa is great to work with - she provided the information I needed in a caring, calm manner."

James Petrick

April 5, 2023

5  out of  5 rating by James Petrick
"Joe and his team was a total pleasure to work with. Not only did they save me money on auto, get my family better coverage, added renters for much less then I was paying, they also explained the coverage to me and made me feel confident with my insurance. I cant reccomend them enough."

MaryAnn McHugh

March 25, 2023

3  out of  5 rating by MaryAnn McHugh
"Friendly service. Frustrating when dealing with claims. Different directions given with every phone call. Unsure of best option."

Dina Ali

March 9, 2023

5  out of  5 rating by Dina Ali
"The best people.Very nice guest Experience and service Joe and Melysa are the best"

Nicole Hetko

March 2, 2023

5  out of  5 rating by Nicole Hetko
"Very helpful and set me up with everything I needed with ease!"

Ryan Ali

March 1, 2023

5  out of  5 rating by Ryan Ali
"Chris went beyond my expectations and more. I appreciate having such a helpful representative from State Farm meet all my requirements"

John Carreiro

March 1, 2023

5  out of  5 rating by John Carreiro
"Great customer service. Fast and very friendly. They make it easy."

John Keane

March 1, 2023

5  out of  5 rating by John Keane
"Melysa and Joe are very responsive to questions and go the extra mile in helping out with your needs!"

lauryn shattuck

February 27, 2023

5  out of  5 rating by lauryn shattuck
"Chris is an excellent agent! He helped get the best policy for a great price! Couldn’t be more happier with switch insurance carriers!"

Ann Hart

February 6, 2023

5  out of  5 rating by Ann Hart
"I really love the personalized and friendly service. Joe, Melissa and other staff members are always willing to help in any way they can."

Biagio DiGirolamo

February 3, 2023

5  out of  5 rating by Biagio DiGirolamo
"The Best !! I’m always at ease when I’m in contact with the team"


January 19, 2023

5  out of  5 rating by Jeff
"Chris was able to help my fiancé and I save every dollar possible on our insurance policies. He was straightforward with what my coverage was and costs associated with it. I could not believe the price different between State Farm and what I was paying through another company. I highly recommend Chris and State Farm for all of your insurance needs!"

Morgan Becker

January 19, 2023

5  out of  5 rating by Morgan Becker
"Chris was fantastic to work with! He provided my fiancé and I incredible savings for our auto insurance and went the extra mile to find us even more discounts. Thanks again, Chris!"

Cherrie Bishop

January 18, 2023

5  out of  5 rating by Cherrie Bishop
"Chris was absolutely awesome! We just moved here from another state and the agent there had my account a bit messed up. I tried to get it taken care of for 2 years. Chris did it in a couple hours after moving here. He is definitely all about taking care of his customers. Everything is streightened out, switched over and he saved me money! I highly reccomend this agency."

Kathryn Cartier

December 7, 2022

5  out of  5 rating by Kathryn Cartier
"Chris was a Very polite, patient, friendly and informed agent. Thank you"

Mohammed Shahriar

December 6, 2022

5  out of  5 rating by Mohammed Shahriar
"Amazing Work Joe. Thank you so much for helping me with my insurance needs."

Clay Spelman

December 5, 2022

5  out of  5 rating by Clay Spelman
"You guys treat me well that's why I came back to your company"

Latosha Maupin

November 28, 2022

5  out of  5 rating by Latosha Maupin
"I am extremely satisfied with the customer services experience displayed by Chris during my Auto and Homeowners Insurance process. He took his time and explained the rates, policies, and savings. 10/10 I will recommend their services."