State Farm® Insurance Agent Joe Roberts

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

Kristy Lundstrom

June 27, 2024

5 out of 5

"Joe and Melysa Robert’s have top notch customer service! So grateful for their expertise in insurance and providing us with all the information we needed regarding our policies! Great service, great prices!"

Caren Vitagliano

June 19, 2024

5 out of 5

"Joe took time to answer lots of questions when I called. Very understanding and professional! Great personal service with immediate requested information sent. Would definitely recommend Joe Roberts and Staff."

G Wells

May 31, 2024

5 out of 5

"Always responsive and provides excellent advice"

Cathy Donaher

May 1, 2024

5 out of 5

"Joe and his team are the best! They made sure I had the coverage I needed and anytime I call they are always available and extremely helpful. I recently needed a new windshield and they had someone out to my location the same day! I highly recommend Joe and his team!"

Megan Pardoe

March 25, 2024

1 out of 5

"Bad dude."

Daniel Allen

March 25, 2024

5 out of 5

"Products offered @fair market price , they are local and available. Always fun and professional."

Arshad Sheikh

March 19, 2024

5 out of 5

"Very good"

Shawn Goding

March 15, 2024

5 out of 5

"A great experience so far and it's nice to have a local office to stop into if needed. Melysa and Joe are awesome!"

JOANNE MARTIN

March 11, 2024

5 out of 5

"Very friendly and helpful. I get calls periodically asking if everything is OK and updates for safety information via app. .I love the discounts for safe drivers. Keeps me in check."

Charles Newman

March 11, 2024

5 out of 5

"I get great service with this agency"

Beyond Auto detailing

March 7, 2024

5 out of 5

"Great and fast response!!! Joe has an excellent team with him."

Yee-ching Chao

February 21, 2024

5 out of 5

"Always there, just a phone call away, no call center. Very efficient and knowledgeable. Very pleasant and personable."

Edwan Batista

February 20, 2024

5 out of 5

"Melisa Roberts was an amazing agent to work with. She put 200% into making me her priority as she guided me and provided everything I needed for my policy. I’ll recommend their branch any day!"

Thomas Deangeli

February 12, 2024

5 out of 5

"Great and attentive service"

serina perdomo

February 8, 2024

5 out of 5

"Absolutely loved working with Chris! He was amazing and got me such a better price!"

Hassan shafique

February 2, 2024

5 out of 5

"She is so helpful .. i always recommend her"

Joseph Surprenant

January 13, 2024

5 out of 5

"They always answer the phone and answer all my Questions. Very helpful"

Natalie Lindner

December 5, 2023

5 out of 5

"Chris and Melysa were absolutely amazing at getting my insurance plan all set up. I was able to get an amazing rate and cohesive customer service, even though it was the end of the day. I truly appreciate everything the staff has done to help me out."

Alex Herreid

November 16, 2023

4 out of 5

"Updated 2023-11-16 to reflect appreciation of the additional work the staff did to try to get back to the original rate. With a slight deductible change it's now back (slightly cheaper even) that originally quoted. Leaving full info below as it may be of interest to others: I was very optimistic when I reached out to this local agent after the high quality of their previous reviews, but was let down by my experience and want to be honest for others to consider it in their shopping. I reached agreement for a price for a year of coverage for home after switching from another company who was planning on raising rates 10%. After the agreement I was informed that I was "randomly selected" for photos and someone to walk around the property. They showed up unannounced early one morning and then 21 days later I got charged an additional $113 per year, directly from the escrow account with no heads up, no explanation and no follow up. I had to notice it and follow up myself. The additional fees wipes out the entire point of changing companies. I feel mislead and held ransom since I'm many weeks into the process. I even asked my agent if all was well after I saw the personal walking on property and was not given a heads up that they had found unsatisfactory results of their survey while I was still within the time where I could have backed out (before the previous policy expired). I was never asked to submit any details about the property, so the results of the survey would not have been in direct response to correcting any information I submitted. The staff seemed friendly and apologetic, but at the end of the day that doesn't change the experience."

Clay Spelman

November 15, 2023

5 out of 5

"You guys treat me well that's why I came back to your company"

Carol

November 10, 2023

5 out of 5

"Chris was extremely helpful, I appreciate his professionalism!"

Melodie Morin

October 6, 2023

5 out of 5

"I work closely with Melysa, and she is absolutely amazing. I couldnt recommend her/them enough!"

Warren Johnson

October 4, 2023

5 out of 5

"NOTHING BUT THE BEST HERE!"

Kris Branch

October 4, 2023

5 out of 5

"Very nice people , great company very helpful."

Lauren Wrobel

October 2, 2023

5 out of 5

"Super helpful and very kind"

What our customers say about us...

Kristy Lundstrom

June 27, 2024

5 out of 5

"Joe and Melysa Robert’s have top notch customer service! So grateful for their expertise in insurance and providing us with all the information we needed regarding our policies! Great service, great prices!"

Caren Vitagliano

June 19, 2024

5 out of 5

"Joe took time to answer lots of questions when I called. Very understanding and professional! Great personal service with immediate requested information sent. Would definitely recommend Joe Roberts and Staff."

G Wells

May 31, 2024

5 out of 5

"Always responsive and provides excellent advice"

Cathy Donaher

May 1, 2024

5 out of 5

"Joe and his team are the best! They made sure I had the coverage I needed and anytime I call they are always available and extremely helpful. I recently needed a new windshield and they had someone out to my location the same day! I highly recommend Joe and his team!"

Megan Pardoe

March 25, 2024

1 out of 5

"Bad dude."

Daniel Allen

March 25, 2024

5 out of 5

"Products offered @fair market price , they are local and available. Always fun and professional."

Arshad Sheikh

March 19, 2024

5 out of 5

"Very good"

Shawn Goding

March 15, 2024

5 out of 5

"A great experience so far and it's nice to have a local office to stop into if needed. Melysa and Joe are awesome!"

JOANNE MARTIN

March 11, 2024

5 out of 5

"Very friendly and helpful. I get calls periodically asking if everything is OK and updates for safety information via app. .I love the discounts for safe drivers. Keeps me in check."

Charles Newman

March 11, 2024

5 out of 5

"I get great service with this agency"

Beyond Auto detailing

March 7, 2024

5 out of 5

"Great and fast response!!! Joe has an excellent team with him."

Yee-ching Chao

February 21, 2024

5 out of 5

"Always there, just a phone call away, no call center. Very efficient and knowledgeable. Very pleasant and personable."

Edwan Batista

February 20, 2024

5 out of 5

"Melisa Roberts was an amazing agent to work with. She put 200% into making me her priority as she guided me and provided everything I needed for my policy. I’ll recommend their branch any day!"

Thomas Deangeli

February 12, 2024

5 out of 5

"Great and attentive service"

serina perdomo

February 8, 2024

5 out of 5

"Absolutely loved working with Chris! He was amazing and got me such a better price!"

Hassan shafique

February 2, 2024

5 out of 5

"She is so helpful .. i always recommend her"

Joseph Surprenant

January 13, 2024

5 out of 5

"They always answer the phone and answer all my Questions. Very helpful"

Natalie Lindner

December 5, 2023

5 out of 5

"Chris and Melysa were absolutely amazing at getting my insurance plan all set up. I was able to get an amazing rate and cohesive customer service, even though it was the end of the day. I truly appreciate everything the staff has done to help me out."

Alex Herreid

November 16, 2023

4 out of 5

"Updated 2023-11-16 to reflect appreciation of the additional work the staff did to try to get back to the original rate. With a slight deductible change it's now back (slightly cheaper even) that originally quoted. Leaving full info below as it may be of interest to others: I was very optimistic when I reached out to this local agent after the high quality of their previous reviews, but was let down by my experience and want to be honest for others to consider it in their shopping. I reached agreement for a price for a year of coverage for home after switching from another company who was planning on raising rates 10%. After the agreement I was informed that I was "randomly selected" for photos and someone to walk around the property. They showed up unannounced early one morning and then 21 days later I got charged an additional $113 per year, directly from the escrow account with no heads up, no explanation and no follow up. I had to notice it and follow up myself. The additional fees wipes out the entire point of changing companies. I feel mislead and held ransom since I'm many weeks into the process. I even asked my agent if all was well after I saw the personal walking on property and was not given a heads up that they had found unsatisfactory results of their survey while I was still within the time where I could have backed out (before the previous policy expired). I was never asked to submit any details about the property, so the results of the survey would not have been in direct response to correcting any information I submitted. The staff seemed friendly and apologetic, but at the end of the day that doesn't change the experience."

Clay Spelman

November 15, 2023

5 out of 5

"You guys treat me well that's why I came back to your company"

Carol

November 10, 2023

5 out of 5

"Chris was extremely helpful, I appreciate his professionalism!"

Melodie Morin

October 6, 2023

5 out of 5

"I work closely with Melysa, and she is absolutely amazing. I couldnt recommend her/them enough!"

Warren Johnson

October 4, 2023

5 out of 5

"NOTHING BUT THE BEST HERE!"

Kris Branch

October 4, 2023

5 out of 5

"Very nice people , great company very helpful."

Lauren Wrobel

October 2, 2023

5 out of 5

"Super helpful and very kind"